Internal Processes
High-level map of internal operating processes and where the detailed specs live.
ActiveHuman Checked
This page should become the top-level map of how the business actually operates.
- Finance and Xero operations: see `docs/xero-for-ops.md`
- Workflow and routing logic: see `docs/workflow_rules.md`
- Engineering/development ways of working: see `docs/development-process.md`
Use this page to summarise the real process, exceptions, owners, and handoffs rather than reproducing every implementation detail.