Non-Conformance Log

Depth of ducting and late digger

Customer requested 3 copies of new GS invoice but hasnt received , also no new GS contract on cust home page

901-101607 bent incorrectly right handed instead left handed

Serial Numbers not noted prior to dispatch

Supply only parts order for UU

Stock items not sent out for 9 days (quoted 2 days)

Supplier charging more than the purchase order

914-018104 sent out rusty. Customer rejected it

Test

Stock System Not Auto Moving Stock

Andrew Thomas Missing D400 Lid From Shopping List

Hmp bullingdon drawing not as built.

Tanker and service booked for 28th April - Eurotech attended 22nd April

Test

Test

Invoices requested

Quote above £50k issued without director approval

Test

Test move pallet

First aid meetings need to done test

Pallets in way Test

Desludges completed late - Fell out of compliance

Customer been chasing quote

Walking in middle of road with wheelie bin

Test

testing

Engineer was late

Change in schedule/planned Engineer

Change in scope of works

2k PO limit

Drawings for vent not accurate

Upgrade to bandscreen

Testing

Testing

Insufficient info on job sheet , job attended at wrongtime causing customer frustration

wrong kit ordered , customer frustrated

Newborough Court - service not completed

Ashby Commercials

Service not completed as requested

Design of seasonal drain field change without approval

Missing locks on CEN 5 lids

Calder House - Claw accidentally broken on Remedials (Jan 2026)

Calder House - not following RAMS / no barriers

Cost of whole job was more than quoted - quote not revised since 2023

Haigh Environmental Signs At Clay Cross

Luke not included in install project chat group

Purchase order approval system

White line marking of tank locations

Cust not received call back

Project WhatsApp groups

Parts fitted without consultation with customer

Works done to apply for permit but no invoice done

Text magic not responded to

Ashby commercials wrong pump

No contact numbers on engineer ticket

Stonehenge visitor centre STW

test

UU Whitegates - Parcel ot delivered by DPD

Espais Roca Ltd, LE16 9RF - Shaft Delivered Late

Drainage lining not completed satisfactorily

HMP Bullingdon - parts not ready so engineer days not used

Tanker unable to access site

Return trip following service - 30/03/2026

Plates switching on support

test

Compliance check - customer not paid and not received the report

Compliance check - customer not paid and not received the report

Rob reports that Muker hasn't been done right prior to his visit

Connection point for airline on CEN 21 NOT CORRECT

Lack of comms

Faults picked up by 3rd party

MISTAKES WITH PANEL BUILD AND LACK OF DRAWINGS

Wrong rising main sent with Shaun C

CRX 50 Access pits constructed incorrectly

RW Brickworks - PO007089 - Ordered 2no. 603 NE pumps with 20m of cable however they were supplied with only 10m - suppli

Fraser Scott SK17 8QP , Perc test , 22/1/26 , asbestos found while excavating test hole 1 by Chris Brittland , job did n

Suspected asbestos found in perc test hole

Three phase pump was delivered and taken to site

Kevin Whitmarsh - effluent pump station imploded, will need a new one.

Eff ps chamber imploded

Test NCL

Duplicate remedials