ISO

NCL-2026-0020

Text magic not responded to

Summary

Logged Date
2026-04-13
Owner
Rob Preston
Party
No
Area
Quality
Priority
Standard
Resolved Date
-
Signed Off By
-

Problem

Customer C1166 had been contacted via text magic a few weeks ago , he responded saying yes please but had no reply , this resulted in him calling today to chase us up

Investigation And Action

Corrective Action

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Customer Feedback

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Root Cause

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Preventative Action

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Review Effectiveness

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Status Update

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Status History
FromToChanged AtByNote
-Initial2026-04-13 14:08:27anonymous-