ISO

NCL-2026-0005

Compliance check - customer not paid and not received the report

Summary

Logged Date
2026-03-27
Owner
Michelle Marriott
Party
Sam Perona
Area
Installs
Priority
Standard
Resolved Date
-
Signed Off By
-

Problem

We attended site 4th March 2026 - customer chased report 26/3/26 - also customer had not paid

Investigation And Action

Corrective Action

we need to make sure payment for compliance checks are received before we attend need to make sure that we follow the pipelines in PD

Customer Feedback

-

Root Cause

not following internal process# no process written up

Preventative Action

write up process

Review Effectiveness

-

Status Update

Use this panel for all status changes. Main edit form does not change status.

Status History
FromToChanged AtByNote
-Initial2026-03-27 16:35:58anonymous-