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2026-05-02 10:06:01
#493635
SATURDAY DIARYMrs Hanlon01386247665
Mrs Hanlon called as their pump chamber is tipping to the side and they wondering what they can do to stop this urgently.

Upon transfer there was no reply.

The postcode is WR114NS

Please could you call back on 01386 247665
2026-05-01 17:15:03
#492618
EVENING DIARYMatthew Clarke07515067698
Matthew Clarke called

He advised his plant has broken down, he had a loss of rotation warning and the vale is not spinning

Postcode: DE65 5SR

I tried to transfer the call

Please could you call back on 07515 067698.
2026-05-01 16:23:47
#492527
Kirsty MoselyPari QuyamanonymousEmail
Pari Quyam called to speak with you in regards to an email conversation.

I tried to transfer the call.

She declined to leave her phone number.
2026-05-01 15:52:06
#492438
SERVICELacey PattersonFar Fillimore Care Home01283812180Email
URGENT

Lacey Patterson from Far Fillimore Care Home called again asking for a date to get their septic tank and fat traps emptied.

Full address is Far Fillimore Rest Home, Wood Lane, Hanbury, Burton-on-Trent, DE13 8TG

No reply on transfer.

Please could you call back on 01283 812180
2026-05-01 15:18:57
#492437
SPARE PARTSPaul Wolferstan07802643168Email
Paul Wolferstan called

He advised it was in regards to collecting the faulty pump.

Postcode: B79 0AE

Please could you call back on 07802 643168 or send an email.
2026-05-01 14:43:11
#492352
Rob Preston Lynne SearsS43 1PT07955752943Email
Lynne Sears called looking to discuss an invoice.

She advised that it was urgent and that she needed to hear back today, but she did not elaborate.

Apologies, as Helen is not working today I have directed the call to yourself.

Postcode: S43 1PT

Please could you call back on 07955 752943.
2026-05-01 13:12:04
#492269
Rob Preston NeilCentral Electrical07860889797Email
Neil from Central Electrical called in regards to an invoice he has been trying to send, but it keeps bouncing back. He mentioned he had been sending it to Helen Marshall's email and I advised she had actually left the company. He advised he would send it to enquiries@mpcservices.co.uk instead.

For your reference the number they called on is 07860 889797.
2026-05-01 13:07:06
#492188
SERVICELacey PattersonFar Fillimore Care Home01283812180Email
Lacey Patterson from Far Fillimore Care Home called asking for a date to get their septic tank and fat traps emptied.

She advised that they need to know ahead of time due to access restrictions.

Full address is Far Fillimore Rest Home, Wood Lane, Hanbury, Burton-on-Trent, DE13 8TG

Please could you call back on 01283 812180.
2026-05-01 12:47:10
#492187
SERVICERo Holldan07767230900Email
Ro Holldan called regarding a email he received with a link to pay his bill by card.

When he pressed the link to pay it asked him to sign in however, he does not have any sign in details.

Please could you call back on 07767 230900.

Apologies Moneypenny was unsure where to direct this call.
2026-05-01 12:34:23
#492186
SERVICELynne SearsS43 1PT07955752943Email
Lynne Sears from S43 1PT called asking to speak to someone about her gold contract.

Upon transfer there was no answer.

Please could you call back on 07955 752943 before 2pm.
2026-05-01 12:24:48
#492185
SERVICEHelen GrovesMK46 4HL07989514658Email
Helen Groves from MK46 4HL called to book in for a service that you have recently quoted for.

I tried to transfer the call, but there was no reply.

Please could you call back on 07989 514658
2026-05-01 11:49:30
#492112
INSTALLATIONSJohn EvansS17 4QE07850580357Transferred
Transferred John Evans
2026-05-01 11:26:47
#492111
SERVICEJohn CliftonSG11 2PG07771766810Email
John Clifton called regarding his Klargester sewage treatment system which is not functioning properly. You have serviced it previously.

Postcode: SG11 2PG

I tried to transfer the call with no reply.

Please could you call back on 07771 766810.

Email: johnclifton@live.co.uk
2026-05-01 11:24:21
#492110
INSTALLATIONSPeri QayumanonymousEmail
URGENT - REPEAT CALLER

Peri Qayum called to speak with you regarding a survey report. She advised she has been calling since yesterday to try and speak with Kirsti or one of her colleagues but she hasn't had a reply.

Address: 448 Haslucks Green Road, Shirley, Solihull, B90 1DE

I tried to transfer the call but there was no reply.

Her line was silent on my return.

For your reference they called from 07402 294442
2026-05-01 11:22:28
#492109
SERVICERobin HarriesOX11 9ND01235815005
Robin Harries called again as he is returning a missed call.

Post code - OX11 9ND

As I was on the transfer attempt, the line disconnected.
2026-05-01 11:14:58
#492108
Michael JohnstoneLyn Harris1a Power Rod UK Limited07713070332Email
Lyn Harris from 1a Power Rod UK Limited called to speak with you.

I attempted to transfer the call, however there was no response.

He will call back in 30 minutes.

For your reference, the number he called from is 07713 070332.
2026-05-01 11:00:14
#492045
Carly Krupiak Paul KentMB Drainage07919500408Email
Paul Kent from MB Drainage called to speak with you.

Please could you call back on 07919 500408.
2026-05-01 10:43:45
#492044
SPARE PARTSMatt CoxWaterco - WA2 7TH07774312850Email
REPEAT CALLER

Matt Cox from Waterco called to speak with you regarding ordering some spare parts. He phoned yesterday and hasn't had a response.

I tried to transfer the call, however there was no answer.

Postcode: WA2 7TH.

Please could you call back on 07774 312850.

Email: matt_22_@hotmail.co.uk
2026-05-01 10:36:26
#492043
Michael JohnstoneHelen WilsonTony Wilson Septic Tanks07713312579Email
Helen Wilson from Tony Wilson Septic Tanks called to speak to yourself in regards to a quote.

Please could you call back on 07713 312579.
2026-05-01 10:22:28
#492042
Helen DaviesWayne HolnessRethink Mental Illness07775664824Email
Wayne Holness from Rethink Mental Illness called as he needs you to send the invoice on a pdf.

He advised you have his email.

For your information they called from 07775 664824.
2026-05-01 09:48:55
#491987
Helen DaviesJo Horsley07908539574Email
Jo Horsley called

She would like to make a payment.

Postcode: DE55 6EH

She will call back.
2026-05-01 09:19:35
#491986
SERVICEJohn Bourne07783544714Email
URGENT

John Bourne called he mentioned he is working on a control panel of yours but there is no diagram with it.

He would like to know if the diagram can be faxed to him as he is strugglign.

Apologies he did not know the postcode.

I tried to transfer the call however there was no answer.

Please could you call back on 07783 544714.
2026-05-01 08:08:50
#491885
SPARE PARTSLillian Hubball07886412699Email
Lillian Hubball called as she tried to order a spare pump.

She is unsure if the payment went through twice.

Can you confirm if she has paid for two deliveries by accident?

She declined to leave an email and requested a call.

Please could you call back on 07886 412699.
2026-04-30 17:29:31
#490887
Luke ShepherdJacob ShepherdMPC Services07785984034
Jacob Shepherd from MPC Services called to speak with you.

They declined a call back and advised they would call back.
2026-04-30 16:34:38
#490790
Helen DaviesJames Hall07970165674Email
James Hall called to speak with you about the pump house and the email you had sent him. He advised you would be aware of the call.

I tried to transfer the call but had no reply.

Please could you call back on 07970 165674
2026-04-30 15:56:03
#490695
INSTALLATIONSRussellM2 Construction07824017881Email
Russell from M2 Construction called as they have taken over an unfinished building site.

Everything have been off for two years and there are parts missing.

The postcode is: DX139PB

I tried to transfer the call but received no answer.

Please could you call back on 07824 017881.
2026-04-30 15:31:38
#490694
Jacob ShepherdLisaCaravan Park Operator Magazine01257267677Email
Lisa from the Caravan Park Operator Magazine called.

She declined to leave a message and said she will call another time.

For your reference, the number they called from was 01257 267677.

Could you please advise if this is an unwanted sales call?
2026-04-30 15:12:59
#490693
SERVICEJoe Kemish01636816972Email
Joe Kemish called as the soak away is not working very well.

Postcode: DE6 3BX

I tried to transfer the call but had no answer on the line.

Please could you call back on 07800 539156.
2026-04-30 14:52:02
#490604
Kirsty MoselyPari QayumanonymousEmail
Pari Qayum called to speak with you regarding a survey that you have arranged for today.

Address: 448 Haslucks Green Road, Shirley, Solihull, B90 1DE

Please could you call back on 07402 294442.
2026-04-30 14:49:01
#490603
FUJU Clean EnquiriesPaul Usher07587324647Transferred
Transferred Paul Usher
2026-04-30 14:21:40
#490602
Michael JohnstoneMatt CoxWaterco - WA2 7TH07774312850Email
Matt Cox from Waterco called to speak with you regarding ordering some spare parts.

I tried to transfer the call, however there was no answer.

He asked for you by name.

Postcode: WA2 7TH.

Please could you call back on 07774 312850
2026-04-30 13:55:25
#490519
Michael JohnstonePeter WilsonWilson and Sons07498479866Email
Peter Wilson from Wilson and Sons called regarding a pumping station.

He asked for you by name.

Email: mawilson42@hotmail.co.uk

I tried to transfer the call, but there was no reply.

Please could you call back on 07498 479866 as soon as possible.
2026-04-30 13:37:02
#490518
INSTALLATIONSA Gentlemen07717939577
A Gentlemen called enquiring after septic tank.

He said that he was interested in buying one today.

For your reference, the number they called from is 07717 939577.
2026-04-30 13:36:03
#490517
SERVICEA Gentleman07717939577
A Gentleman called to ask for a postcode.

I passed this on to him.
2026-04-30 13:27:51
#490516
Carly Krupiak Paul KentMB Drainage07919500408Transferred
Transferred Paul Kent
2026-04-30 12:15:32
#490441
Carly Krupiak Ahmed AlmudarisHastoe Housing Association03001232250Transferred
Transferred Ahmed Almudaris
2026-04-30 11:18:48
#490368
Helen DaviesAnne MitchellanonymousEmail
Anne Mitchell called to check she has paid the invoice.

The postcode is DE63DT

The invoice number is 37842 - £275

Upon transfer there was no reply.

Her email is anne.p.mitchell@btinternet.com
2026-04-30 10:37:12
#490297
SPARE PARTSHenry HalletAqua Rod01209861099Email
Henry Hallet from Aqua Rod called looking to purchase a transporter.

He has advised he has called multiple times looking to purchase and has no response.

He would like to make a complaint about the lack of communication between himself and the company.

He advised he would like a call back as soon as possible.

Email: office@aquarodsouthwest.co.uk

Please could you call back on 01209 861099.
2026-04-30 10:32:40
#490296
SERVICEElaine CraggNG12 3GB07734267523Email
Elaine Cragg called following an email she has received regarding a service of the sewage system.

She does not wish to go ahead at the moment as the system is working fine. She advised she will call you when needed.

Postcode: NG12 3GB

I tried to transfer the call with no reply.

For your reference the number she called from is 07734 267523.
2026-04-30 09:54:31
#490229
Sophie McNaughtonAhmed AlmudarisHastoe Housing03001232250Transferred
Transferred Ahmed Almudaris
2026-04-30 09:28:36
#490228
SERVICELoriHastoe Housing03001232250Email
Lori from Hastoe Housing called on behalf of her client as she would like her system pipes jet washing.

Her postcode is TN25 4AD.

Please could you call back on 0300 1232250.
2026-04-30 09:23:39
#490227
Kirsty MoselyCarlThe Fork Lift Company01827874728Email
Carl from The Fork Lift Company called in regards to coming to do a service on the fork lift today as they are in the area.

I tried to transfer, however there was no answer.

Please could you call back on 01827 874728

He advised that he will also email you directly.
2026-04-30 08:47:34
#490166
SERVICEAnnette PadyBrinds Well Day Nursery BR6 7PH01689871771Email
Annette Pady from Brinds Well Day Nursery BR6 7PH called and advised they received an invoice.

The invoice is dated to be paid before the work takes place, they do not want to do this.

Also, there is an incorrect address on their invoice.

I tried to transfer however there was no answer.
2026-04-30 08:41:24
#490165
Helen DaviesSandra BennettCamion07826865430Email
Sandra Bennett from Camion called to speak with you in regards to some invoices.

She advised that she will call you back when you come in at 9, or she will send an email.

For your reference, the number they called on is 07826 865430.
2026-04-30 08:38:44
#490164
SPARE PARTSAdamMetro Rod07493647567Email
URGENT
Adam from Metro Rod called as he needs spare parts for a treatment plant.

The postcode is PO31 8PX

He advised he has called multiple times through the week but he has not received a reply and the customer is chasing him up.

Upon transfer there was no reply.

He has also emailed Michael.

Please could you call back on 07493 647567.
2026-04-30 08:37:28
#490163
SERVICEFrazer Brown07834718224Email
Frazer Brown called to enquire about a septic tank at TN25 4AD.

Please could you call back on 07834 718224.
2026-04-30 08:12:12
#490162
SPARE PARTSAdamMetro Rod07493647567
Adam from Metro Rod called to enquire about spare diaphragms for a treatment plant.

He declined to leave any further details and advised that he would call back after 8:30am.

For your reference the number he called from is 07493 647567.
2026-04-29 16:57:00
#489076
SERVICEMartin ChalkeRagdale Hall01664434831Email
Martin Chalke from Ragdale Hall called and advised one of the pumps is not working and started to flood.

Post code - LE14 3PB

I tried to transfer the call but had no reply.

Please could you call back on 01664 434411 extension 350
2026-04-29 16:02:19
#488989
SPARE PARTSGraham Edwards07855439685Email
Graham edwards to enquire if you still do diaphrams for septic tanks.

Part code: SE60D

Postcode: Sy10 9HN

Please could you call back on 07855 439685.

Upon transfer there was no reply on the line.
2026-04-29 15:46:42
#488988
Carly Krupiak Dan MartinDirect Pumps and Tanks01159444474Transferred
Transferred Dan Martin