Calls

Mrs Hanlon called as their pump chamber is tipping to the side and they wondering what they can do to stop this urgently.

Upon transfer there was no reply.

The postcode is WR114NS

Please could you call back on 01386 247665

Matthew Clarke called

He advised his plant has broken down, he had a loss of rotation warning and the vale is not spinning

Postcode: DE65 5SR

I tried to transfer the call

Please could you call back on 07515 067698.

Pari Quyam called to speak with you in regards to an email conversation.

I tried to transfer the call.

She declined to leave her phone number.

URGENT

Lacey Patterson from Far Fillimore Care Home called again asking for a date to get their septic tank and fat traps emptied.

Full address is Far Fillimore Rest Home, Wood Lane, Hanbury, Burton-on-Trent, DE13 8TG

No reply on transfer.

Please could you call back on 01283 812180

Paul Wolferstan called

He advised it was in regards to collecting the faulty pump.

Postcode: B79 0AE

Please could you call back on 07802 643168 or send an email.

Lynne Sears called looking to discuss an invoice.

She advised that it was urgent and that she needed to hear back today, but she did not elaborate.

Apologies, as Helen is not working today I have directed the call to yourself.

Postcode: S43 1PT

Please could you call back on 07955 752943.

Neil from Central Electrical called in regards to an invoice he has been trying to send, but it keeps bouncing back. He mentioned he had been sending it to Helen Marshall's email and I advised she had actually left the company. He advised he would send it to enquiries@mpcservices.co.uk instead.

For your reference the number they called on is 07860 889797.

Lacey Patterson from Far Fillimore Care Home called asking for a date to get their septic tank and fat traps emptied.

She advised that they need to know ahead of time due to access restrictions.

Full address is Far Fillimore Rest Home, Wood Lane, Hanbury, Burton-on-Trent, DE13 8TG

Please could you call back on 01283 812180.

Ro Holldan called regarding a email he received with a link to pay his bill by card.

When he pressed the link to pay it asked him to sign in however, he does not have any sign in details.

Please could you call back on 07767 230900.

Apologies Moneypenny was unsure where to direct this call.

Lynne Sears from S43 1PT called asking to speak to someone about her gold contract.

Upon transfer there was no answer.

Please could you call back on 07955 752943 before 2pm.

Helen Groves from MK46 4HL called to book in for a service that you have recently quoted for.

I tried to transfer the call, but there was no reply.

Please could you call back on 07989 514658

Transferred John Evans

John Clifton called regarding his Klargester sewage treatment system which is not functioning properly. You have serviced it previously.

Postcode: SG11 2PG

I tried to transfer the call with no reply.

Please could you call back on 07771 766810.

Email: johnclifton@live.co.uk

URGENT - REPEAT CALLER

Peri Qayum called to speak with you regarding a survey report. She advised she has been calling since yesterday to try and speak with Kirsti or one of her colleagues but she hasn't had a reply.

Address: 448 Haslucks Green Road, Shirley, Solihull, B90 1DE

I tried to transfer the call but there was no reply.

Her line was silent on my return.

For your reference they called from 07402 294442

Robin Harries called again as he is returning a missed call.

Post code - OX11 9ND

As I was on the transfer attempt, the line disconnected.

Lyn Harris from 1a Power Rod UK Limited called to speak with you.

I attempted to transfer the call, however there was no response.

He will call back in 30 minutes.

For your reference, the number he called from is 07713 070332.

Paul Kent from MB Drainage called to speak with you.

Please could you call back on 07919 500408.

REPEAT CALLER

Matt Cox from Waterco called to speak with you regarding ordering some spare parts. He phoned yesterday and hasn't had a response.

I tried to transfer the call, however there was no answer.

Postcode: WA2 7TH.

Please could you call back on 07774 312850.

Email: matt_22_@hotmail.co.uk

Helen Wilson from Tony Wilson Septic Tanks called to speak to yourself in regards to a quote.

Please could you call back on 07713 312579.

Wayne Holness from Rethink Mental Illness called as he needs you to send the invoice on a pdf.

He advised you have his email.

For your information they called from 07775 664824.

Jo Horsley called

She would like to make a payment.

Postcode: DE55 6EH

She will call back.

URGENT

John Bourne called he mentioned he is working on a control panel of yours but there is no diagram with it.

He would like to know if the diagram can be faxed to him as he is strugglign.

Apologies he did not know the postcode.

I tried to transfer the call however there was no answer.

Please could you call back on 07783 544714.

Lillian Hubball called as she tried to order a spare pump.

She is unsure if the payment went through twice.

Can you confirm if she has paid for two deliveries by accident?

She declined to leave an email and requested a call.

Please could you call back on 07886 412699.

Jacob Shepherd from MPC Services called to speak with you.

They declined a call back and advised they would call back.

James Hall called to speak with you about the pump house and the email you had sent him. He advised you would be aware of the call.

I tried to transfer the call but had no reply.

Please could you call back on 07970 165674

Russell from M2 Construction called as they have taken over an unfinished building site.

Everything have been off for two years and there are parts missing.

The postcode is: DX139PB

I tried to transfer the call but received no answer.

Please could you call back on 07824 017881.

Lisa from the Caravan Park Operator Magazine called.

She declined to leave a message and said she will call another time.

For your reference, the number they called from was 01257 267677.

Could you please advise if this is an unwanted sales call?

Joe Kemish called as the soak away is not working very well.

Postcode: DE6 3BX

I tried to transfer the call but had no answer on the line.

Please could you call back on 07800 539156.

Pari Qayum called to speak with you regarding a survey that you have arranged for today.

Address: 448 Haslucks Green Road, Shirley, Solihull, B90 1DE

Please could you call back on 07402 294442.

Transferred Paul Usher

Matt Cox from Waterco called to speak with you regarding ordering some spare parts.

I tried to transfer the call, however there was no answer.

He asked for you by name.

Postcode: WA2 7TH.

Please could you call back on 07774 312850

Peter Wilson from Wilson and Sons called regarding a pumping station.

He asked for you by name.

Email: mawilson42@hotmail.co.uk

I tried to transfer the call, but there was no reply.

Please could you call back on 07498 479866 as soon as possible.

A Gentlemen called enquiring after septic tank.

He said that he was interested in buying one today.

For your reference, the number they called from is 07717 939577.

A Gentleman called to ask for a postcode.

I passed this on to him.

Transferred Paul Kent

Transferred Ahmed Almudaris

Anne Mitchell called to check she has paid the invoice.

The postcode is DE63DT

The invoice number is 37842 - £275

Upon transfer there was no reply.

Her email is anne.p.mitchell@btinternet.com

Henry Hallet from Aqua Rod called looking to purchase a transporter.

He has advised he has called multiple times looking to purchase and has no response.

He would like to make a complaint about the lack of communication between himself and the company.

He advised he would like a call back as soon as possible.

Email: office@aquarodsouthwest.co.uk

Please could you call back on 01209 861099.

Elaine Cragg called following an email she has received regarding a service of the sewage system.

She does not wish to go ahead at the moment as the system is working fine. She advised she will call you when needed.

Postcode: NG12 3GB

I tried to transfer the call with no reply.

For your reference the number she called from is 07734 267523.

Transferred Ahmed Almudaris

Lori from Hastoe Housing called on behalf of her client as she would like her system pipes jet washing.

Her postcode is TN25 4AD.

Please could you call back on 0300 1232250.

Carl from The Fork Lift Company called in regards to coming to do a service on the fork lift today as they are in the area.

I tried to transfer, however there was no answer.

Please could you call back on 01827 874728

He advised that he will also email you directly.

Annette Pady from Brinds Well Day Nursery BR6 7PH called and advised they received an invoice.

The invoice is dated to be paid before the work takes place, they do not want to do this.

Also, there is an incorrect address on their invoice.

I tried to transfer however there was no answer.

Sandra Bennett from Camion called to speak with you in regards to some invoices.

She advised that she will call you back when you come in at 9, or she will send an email.

For your reference, the number they called on is 07826 865430.

URGENT
Adam from Metro Rod called as he needs spare parts for a treatment plant.

The postcode is PO31 8PX

He advised he has called multiple times through the week but he has not received a reply and the customer is chasing him up.

Upon transfer there was no reply.

He has also emailed Michael.

Please could you call back on 07493 647567.

Frazer Brown called to enquire about a septic tank at TN25 4AD.

Please could you call back on 07834 718224.

Adam from Metro Rod called to enquire about spare diaphragms for a treatment plant.

He declined to leave any further details and advised that he would call back after 8:30am.

For your reference the number he called from is 07493 647567.

Martin Chalke from Ragdale Hall called and advised one of the pumps is not working and started to flood.

Post code - LE14 3PB

I tried to transfer the call but had no reply.

Please could you call back on 01664 434411 extension 350

Graham edwards to enquire if you still do diaphrams for septic tanks.

Part code: SE60D

Postcode: Sy10 9HN

Please could you call back on 07855 439685.

Upon transfer there was no reply on the line.

Transferred Dan Martin