Calls

Dave Newbury from Heritage Drains called as he is looking for an ET 80 blower.

I tried to transfer the call but had no reply.

Please could you call back on 07902 742414

This was a Silent Call

Sandra Bennett from Camion called to speak with you in relation to the email she has received from you.

I attempted to transfer the call, however there was no response.

She will respond to your email.

Suzanna Henley called regarding the payment of an invoice.

Her bank does not recognise the company as the name associated with the account.

Please could you call back on 01159 665862.

Upon transfer there was no reply on the line.

A Lady called

WRONG NUMBER: I advised an incorrect number has been dialled.

Transferred Caroline

Karen Ward called again as she moved into her house a year ago.

She would like to get her water treatment system serviced.

Her postcode is S45 8FF.

Please could you call back on 07918 076334.

Transferred Mark

A Gentleman from G Energy called wishing to speak to Ruby.

He then advised he would call back with a different contact.

Dario called with an issue with his pump.

I transferred the call and you advised him to send images over.

Helen Wilson from Tony Wilson Septic Tanks called as she would like to order three items.

She said she has called a few times and would like to speak directly with you.

The email previously taken for this Helen is pen-y-clawdd-farm@hotmail.co.uk.

I tried to transfer but there wasn't a response.

Please could you call back on 07713 312579.

URGENT

Naweed Rashid called regarding a service he had booked in for 11:00am today however, nobody has shown up.

He urgently needs to heard back about this as he needs to go out but is unsure if he needs to stay and wait for you to show up.

He has called previously however, has not been had a response.

His postcode is S26 3XU.

Please could you call back on 07877 319324.

I tried to transfer the call, yet there was no reply.

Transferred Sandra Bennett

Zoe from IWA called to introduce their services.

I advised her to email enquiries@mpcservices.co.uk

Helen Wilson from Tony Wilson Septic Tanks called again to speak with you regarding an order she would like to place.

I tried to transfer her call but there was no response.

She is hoping to get the product tomorrow so would appreciate speaking with you as soon as possible.

Please could you call back on 07713 312579.

The email previously taken for this caller is pen-y-clawdd-farm@hotmail.co.uk

Kim Priddis from Bladon House called to speak with you the email thy sent to you.

They have an overflowing septic tank.

She mentioned it was only serviced recently.

Please could you call back on 07825 794470 OR 07722 295725

Vince Heaton called to speak with you regarding a sewage treatment system that he purchased from you.

Please could you call back on 07747 016033.

Email: vine68uk@yahoo.co.uk

Karen Ward called she said moved into house a year ago.

She has water treatment system in place, she said it is needing its first service and would like some information about that.

She declined to provide an email address.

Her postcode is S45 8FF.

Please could you call back on 07918 076334.

Adam fro Metro Rod called wanting to confirm price and availability for a diaphragm which will be used on a blower.

I tried to transfer but there was no reply.

Please can someone call him back on 07493 647567.

Jennifer Parkinson called regarding installation of her septic tank. She is frustrated as she usually deals with Kirsty Mosely however does not hear back.

Please could you call back on 00447729602816.

She is free for a call back for the next 15 minutes otherwise after 15:15pm.

I tried to transfer the call however there was no answer.

Rob Taylor called as he has a septic tank that needs a complete service and restoration.

Postcode: B78 1AR

Please could you call back on 07763 715179.

I tried to transfer the call, but there was no reply.

Helen Wilson from Tony Wilson Septic Tanks called to speak with you directly about placing an order.

I tried to transfer her call but there was no reply.

Please could you call back as soon as possible on 07713 312579.

Email: pen-y-clawdd-farm@hotmail.co.uk - this wasn't confirmed phonetically by myself and was taken from a previous message.

Emily from Derbyshire Police called to confirm the service appointment today at 1pm.

She does not want to rearrange.

Postcode - DE5 3RS

Please could you call back on 07591 948344.

Automated Message called

SALES CALL. I advised we do not accept introductory calls.

Caroline from Hastoe Housing called.

She stated that the pit has been emptied but the blockage is still there.

She would like to know if someone is going back to finish.

3 Orchard Lane, Challock, Ashford, TN25 4AD

Please could you call back on 0300 1232250.

Sandra Bennett from Camion called to speak with you directly about the job they have done today.

I tried to transfer the call but there was no reply.

She advised that she would email you directly following her call so no further details were provided.

For your information the telephone number that she called in from is 07826 865430.

Chris Brook from S65 4PA called to ask for an ETA for his visit.

He would also like to give some access instructions.

I tried to transfer the call however there was no answer.

Please could you call back on 07985 902346.

A Gentleman called

They will send an email.

Caroline Kerss called to book in a service for her pumping station at PE31 7NG.

I tried to transfer the call, but there was no reply.

Please could you call back on 07768 011241

Transferred Scotty

Scotty from Hydrotech called as he is looking to place an order.

He needs to order a Panasonic motor and gearbox, 25mm top pulley and the 20mm belt.

He asked for a call back to take payment today on 07434 677539 as there was no reply on transfer.

Scotty from Hydrotech called to speak to you but I wasn't ble to obtain a reply when I transferred the call. Scotty said that it was very urgent that he spoke to you today.

Please could you call back on 07434 677539.

URGENT

Helen Wilson from Tony Wilson Septic Tanks called to get a price for a Lawara Doc 3 pump.

I tried to transfer the call but there was no answer on the line.

Please could you call back on 07713 312579 as soon as possible.

Wayne Weaver from John Davidson Pipes called to speak with you.

There was no reply when I tried to transfer.

He asked me to tell you that he will try and get the shaft delivered this afternoon and if you need to speak with him, please call on 01773 835104.

Email: alfreton@jdpipes.co.uk

Scotty from Hydrotech called to speak to yourself to place an order.

He declined to leave his first name apologies.

He declined the offer of a call back and said he will call later.

Mark Watts from Mark Watts Drainage called to speak with you about ordering pumps and air blowers.

He said he is wanting to place an order for the value of £1,500.

He has called several times for Michael, but he hasn't responded to him.

He did not leave an email address.

There was no answer from transfer.

Please return the call on 07990 553747, as soon as possible.

Geoff Gill from Upper Town End Farm, Flush House Lane, Holmbridge, called advising that an engineer was schedule to visit their property at 12:00 today but no one has shown up.

He was very frustrated and said that this is his 4th call in a matter of days.

Postcode: HD9 2RS

I tried to transfer the call but there was no answer.

When I offered a call back, he said that he better receive a call ASAP as he was told that the appointment was at 12:00 but they'd be called 30 minutes prior. He said that this has already been rearranged by yourselves so he is not best pleased.

Please could you call back on 07909 668665.

Scotty from Hydrotech called to speak with you, however they declined to leave further details.

I tried to transfer the call, the line reached voicemail.

He will call back.

Jennifer Parkinson called regarding a septic tank

I tried to transfer the call but there was no answer.

Please could you call back on 07729 602816 at 3:15pm.

Apologies, she disconnected the line before I could take an email address.

Scotty from Hydrotech called to speak to you directly advising that you have called him.

I tried to transfer through, however there was no reply.

He declined a call back advising he will call back in five minutes.

For your reference they called on 07434 677539

A Gentleman called to ask who Esther was at The Haigh Group Ltd.

I advised Esther is an employee and that MPC Services is part of The Haigh Group Ltd.

He advised this is confusing from a customers perspective and that you should state this on emails.

For your reference, the number he called from is 07872 622262.

URGENT

Peter Selencky from Cressbrook Properties called after requesting to bring forward a service on a switch pump.

There is a servicing issue with something outside of the pump in terms of his sewage that needs addressing.

His issue is that he is unable to pay the invoice as his bank is flagging the payment as a scam which it has never done before so he is trying to confirm banking details with yourself.

He has tried several times to call and is unable to get through to anyone and is expecting the service this afternoon.

The reference for this order is: PBL37681

Please could you call back on 07785 500938.

Scotty from Hydrotech called again to place a parts order

Address: 21 Ryland Meadow, Mannings Heath (He did not know the postcode)

Please could you call back on 07434 677539

Email: ddilligaf48@aol.com

Balhar Dhamrait called again to speak with you in regards to the instillation of pumps.

Address: 157 Pastures Hill, Littleover, Derby, DE23 4AZ

He advised that he has been trying to contact your company for 3.4 months.

Please could you call back on 07932 655405.

URGENT

Chris Gilson from Gilson Environmental Services called to order some parts.

Postcode IP20 0EG

I tried to transfer the call but there was no reply.

Please could you call back on 07881 308349

Mick Wooderson from Aquacare Services called to speak with you about parts, he would like price and availability.

He said he is yet to receive a call back from you.

I tried to transfer the call but had no answer on the line.

Please could you call back on 07837 857915 as soon as possible.

Peter Selencky from Cressbrook Properties called as he is looking to confirm the bank details for the payment of an invoice amounting £255.60.

There was no reply on transfer.

Please could you call back on 07785 500938.

Scotty from Hydrotech called to place an order with you, he would like it for tomorrow.

I attempted to transfer the call, however there was no response.

Please could you call back on 07434 677539 as soon as possible.

Nick Davy to speak with you regarding the visit he is due to have on Friday for a repair, he would like confirmation of what time you will be attending.

Postcode: DE6 2DA

I tried to transfer the call however there was no response.

Please could you call back on 07943 786011.

Email: nickdavy07@gmail.com

Transferred Danny